| Support Category: Course Assignment Inquiry |
| Specialist Notes: |
The Federal Fleet Management Certification Program curriculum is auto-assigned within 24 hours of account approval.
Please use the SR below should an account be recently approved and the course has not been assigned yet.
IMPORTANT! After the 24 hours of account approval, if the course is still not assigned, kindly confirm with the user if they can access it by searching for the course. If not found, please escalate a ticket. You can check when the account was approved by clicking the ‘Modification History’ drop-down option under the ‘User Record’ tab.
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| Standard Response: |
Thank you for your patience! I see that your account was recently approved. Kindly note that The Federal Fleet Management Certification Program curriculum is auto-assigned within 24 hours of account approval.
