When we escalate reactivation requests, the GSA LA Administrators will reactivate the account for 90 days. This 90-day period is not based on user inactivity—it is simply the standard timeframe provided by the Learning Academy to allow the user to complete the Fleet training.

Please provide the SR below when updating users after the GSA LA Administrators confirm that the account has been reactivated.

Thank you for your patience while we provide an update!

The GSA Learning Academy Administrators have provided an update to your ticket. Your account has been reactivated and will remain active for 90 days so you can complete your training.

Should you need further assistance with any other issues or inquiries, please reach out to us at any time. We’re here to support you.

Have a wonderful day!