Support Category: Account Self-Registration Issue   Specialist Notes: The CAPTCHA test is located at the bottom of the registration page - you may pro...

Support Category: User Account | Account Info Update Request      Specialist Notes: Should a user reach out for assistance with incorrect account info...

Support Category: User Account | Inactive Account Specialist Notes: In the event the user account is Inactive, please use the SR and create a ticket...

Support Category: User Account | Multiple Accounts Specialist Notes: In the event the user has created more than one account with multiple emails an...

Support Category: User Account | No Account Specialist Notes: If you or someone on the Team have searched and are unable to locate an account for t...

Support Category: User Account | Pending Specialist Notes: Please use the SR below should you encounter a GSA Learning Academy account with a Pendin...

Support Category: User Account | No Account Specialist Notes: Some GSA Employees or Contractors may misguidedly or mistakenly end up creating a Lear...