Login Related
Support Category: SSO Specialist Notes: IMPORTANT! The users will need to log in to their Login.gov credentials in order to access the Learning A...
Wed, 25 Mar, 2026 at 7:36 AM
Support Category: SSO Specialist Notes: All existing Learning Academy users should have received an email notification of the SSO switch from MAX.go...
Wed, 25 Mar, 2026 at 7:45 AM
Support Category: SSO Specialist Notes: IMPORTANT! This SR applies to the error message that is known to affect users with email addresses ending...
Wed, 25 Mar, 2026 at 7:45 AM
Support Category: SSO Specialist Notes: Some users may encounter an error when attempting to access Learning Academy using their PIV Card (Governmen...
Wed, 25 Mar, 2026 at 7:46 AM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Please provide the SR below to users who are experiencing issues with the foll...
Wed, 25 Mar, 2026 at 7:47 AM
Support Category: LMS URL Request Specialist Notes: The Online University and Learning Academy portals have a new URL starting August 15, 2025. User...
Wed, 25 Mar, 2026 at 7:48 AM
Support Category: SSO Specialist Notes: Please provide the SR below should a user experience the following error message: " Service provider...
Wed, 25 Mar, 2026 at 7:48 AM